Terms and Conditions
Last Updated: 18 May 2025
1. Acceptance of Terms
Welcome to Hexai.care. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Service
Hexai.care provides AI-powered healthcare communication tools designed to enhance interactions between healthcare providers and patients. Our services include but are not limited to:
- Voice and video communication platforms
- Document management systems
- AI assistants for healthcare professionals
- Medical knowledge base management tools
3. User Accounts
To access certain features of our service, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our collection and use of data as outlined in our Privacy Policy.
5. Healthcare Compliance
Hexai.care is designed with healthcare regulations in mind, including HIPAA and GDPR. However, it is the responsibility of healthcare providers using our platform to ensure their use complies with all applicable laws and regulations governing patient data and healthcare communications.
6. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of Hexai Care Limited and are protected by UK and international copyright, trademark, and other intellectual property laws.
7. User Content
You retain all rights to any content you submit, post, or display on or through our services. By providing content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content.
8. Prohibited Uses
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. This includes but is not limited to transmitting any malware, spyware, or code of a destructive nature.
9. Limitation of Liability
To the maximum extent permitted by law, Hexai Care Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
10. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes by posting the new Terms and Conditions on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Hexai Care Limited
Unit 82a James Carter Road
Mildenhall, Bury St. Edmunds
England, IP28 7DE
Email: hexaicare@gmail.com