HexAI · Regional deployment

Choose how your HexAI environment is regionally configured.

HexAI can be configured around a defined regional processing boundary. Telephony can either be managed as part of the HexAI solution or connected through the organisation's own telephony environment using SIP.

Option 1 · UK Regional

Designed for organisations that want the HexAI-managed parts of the service configured around UK regions.

UK boundary
Illustrative data flow
Healthcare organisationUser, patient or authorised staff interaction
Configured UK processing boundary
HexAI serviceApplication, AI processing and operational components managed by HexAI
TelephonyEither HexAI-managed or connected to the organisation's own telephony environment using SIP
What this means
  • The HexAI-managed service is configured around the selected UK regional boundary.
  • Features that cannot meet that boundary can be restricted or disabled.
  • Organisations may use their own telephony provider and connect to HexAI using SIP.
  • Where customer-managed telephony is used, the organisation remains responsible for that telephony environment and its own regulatory or compliance obligations.
  • HexAI can provide additional implementation support for SIP and telephony-provider integration where required.
The regional commitment applies to the HexAI-managed parts of the service. Customer-managed telephony sits outside that boundary unless expressly included in the agreed service scope.

This is a high-level service summary. The agreed order form, service schedule and data-processing terms define the exact scope of each deployment. See also our Privacy Policy and Terms and Conditions.